Terms of service

Terms of Service

Overview

This website is operated by CoolCore. Throughout the site, the terms “we”, “us” and “our” refer to CoolCore. CoolCore offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service.

You must not transmit any worms, viruses or any code of a destructive nature.

Product Information

CoolCore supplies HVAC and refrigeration parts. All product descriptions, specifications, and pricing are subject to change at any time without notice.

We make every effort to ensure product descriptions and images are accurate; however, we do not guarantee that all information displayed on the website is completely accurate, complete, or current.

Made-to-Order Products

Many CoolCore products are manufactured to order. By placing an order, you acknowledge that manufacturing lead times apply.

Typical production time is 2–3 weeks prior to shipping, unless otherwise stated.

Because products are manufactured specifically for each order, orders cannot be cancelled once production has begun.

Pricing

All prices are listed in New Zealand Dollars (NZD) unless otherwise specified.

We reserve the right to change pricing at any time without notice.

CoolCore reserves the right to refuse or cancel any order if pricing errors or inaccuracies occur.

Shipping

Shipping costs and delivery timeframes are outlined in our Shipping Policy.

Delivery estimates are provided as guidelines only and may be affected by courier delays, customs processing, or other circumstances outside our control.

International customers are responsible for any import duties, taxes, or customs fees required by their country.

Limitation of Liability

To the maximum extent permitted by law, CoolCore shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.

All products must be installed and used by qualified professionals in accordance with applicable regulations and standards.

CoolCore is not responsible for damage caused by improper installation, misuse, modification, or failure to follow appropriate safety procedures.

Intellectual Property

All content on this website, including logos, graphics, product designs, text, and images, is the property of CoolCore and may not be reproduced, copied, or used without written permission.

Third-Party Services

Certain content, products and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials and will not have any liability for third-party websites or services.